Order

Home/FAQs/Order

Where is my personalised order?

All of our personalised products are made to order (MTO). The MTO process takes between 20 - 30 days (sometimes longer during busy times of year) to complete, there after we will ship your product direct to our warehouse for immediate, distribution by the shipping method you choose during the checkout process.

2018-04-30T13:02:51+00:00February 13, 2018|, |

Where Do You Ship?

We currently ship from the UK and Finland, having to locations allows us to better serve our customers. We ship to Europe and also Globally our rates can be found below.

2017-11-26T02:41:55+00:00November 26, 2017|, |

I want to cancel my order?

OutfitSystem™ The standard 14 day period does not apply to custom or bespoke goods in the EU, so cancellation or return of orders is not allowed under any circumstances once order has been confirmed. This does not affect your statutory rights. Store If your want to return your item you have up to 14 [...]

2017-11-23T18:17:43+00:00November 23, 2017|, |

How Do I Track My Order?

Outfitsystems™ After placing your order we will be able to give an estimated delivery date after day 25 of the production process. Retail You can track your order from your my account page.  

2017-11-23T18:08:19+00:00November 23, 2017|, |